Accessibility Statement for Milton Keynes City Council Modern.Gov Website

Prepared December 2023

This accessibility statement applies to https://milton-keynes.moderngov.co.uk/ managed by Modern.Gov for Milton Keynes City Council.

Using our website

We want as many people as possible to be able to use our website. For example, that means you should be able to:

• change colours, contrast levels, and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this site

If you need information from this website in a different format like accessible PDF, large print, easy read, audio recording, or braille, or if you find another accessibility problem, please get in touch.

Our contact details are democracy@milton-keynes.gov.uk or call Customer Services on 01908 691691.

We have put guidance and procedures in place to ensure that all new documents that we produce are accessible in addition to accessibility training.

Any new PDFs or Word documents we publish will meet accessibility standards unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. We are not required to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

How we tested this platform

This website was tested on 18/10/23. The test was carried out by WAVE’s automated software and no accessibility errors were raised.

Compliance status

Modern.Gov conforms to the requirements of WCAG 2.1 AA. Areas for enhancement that have been raised since the WCAG regulations will be added to the Modern.Gov development pipeline and released in the next available upgrade. Milton Keynes City Council will ask Modern.Gov to fix accessibility issues that arise.

Our approach

We have put guidance and procedures in place to ensure that all new documents that we produce are accessible in addition to accessibility training.

Any new PDFs or Word documents we publish will meet accessibility standards unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. We are not required to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams because live video is exempt from the regulations.

Enforcement

The accessibility regulations that govern public authority website accessibility are the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

The Equality and Human Rights Commission is responsible for enforcing these regulations. If you’re not happy with how we respond to a complaint about accessibility, you can contact the Equality Advisory and Support Service.

Preparation of this accessibility statement

This statement was prepared on 27 December 2023.